Portrait Pros Privacy Policy

Effective Date: February 24, 2026

Portrait Pros (“Portrait Pros,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, itsportraitpros.com (the “Site”), or interact with us online.

1) Information We Collect

We may collect the following types of information:

A. Information you provide to us

• Contact details (name, email, phone number)
• Booking details (appointment date/time, preferences, notes)
• Order and billing details (shipping address, purchase history). Payments are processed by third-party payment providers; we do not store full card numbers.
• Messages you send us (contact forms, chat, email, SMS)

B. Information collected automatically

• Device and browser information (IP address, device identifiers, browser type)
• Usage data (pages viewed, clicks, referring/exit pages)
• Cookies and similar technologies (see “Cookies” below)

C. Photos and media
If you upload images (for example, for proofs, editing, or print orders), we collect and store those files to provide our services.

2) How We Use Your Information

We use information to:

• Provide and manage bookings, orders, and customer support
• Deliver products/services (digital delivery, print fulfillment)
• Send transactional messages (order confirmations, appointment updates)
• Improve the Site and user experience
• Prevent fraud and secure our systems
• Comply with legal obligations
• Send marketing communications (where permitted). You can opt out at any time.

3) Cookies and Analytics

We use cookies and similar tools to operate the Site and understand usage. These may include analytics and advertising technologies provided by third parties. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

4) Sharing Your Information

We may share your information with:

• Service providers who help operate our business (hosting, analytics, email/SMS providers, print labs/fulfillment, customer support tools)
• E-commerce/booking platforms used to run the Site and scheduling
• Payment processors to complete transactions
• Legal and safety: to comply with law, enforce policies, or protect rights and safety
  We do not sell your personal information.

5) Data Security

We take reasonable administrative, technical, and physical measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6) Data Retention

We keep information as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

7) Your Choices and Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request information about how your data is used
  To make a request, contact us using the information below.

8) Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) Third-Party Links

The Site may link to third-party websites. We are not responsible for their privacy practices.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest revision.

11) Contact Us

Portrait Pros
Website: itsportraitpros.com
Phone: 866.476.4763